1. Digital content

Selection Skills sells digital learning products — test series, online courses, live batches, and ebooks. Because access is delivered immediately, all sales are generally final.

2. 7-day window

If you purchased a paid course or test series and have not consumed more than 10% of the content, you may request a refund within 7 days of the purchase date. Refunds are issued to the original payment method and typically take 5–10 business days to reflect.

3. What isn't refundable

Gem and XP purchases, in-app consumable items, live batch enrollments after the batch has started, and any course where you have consumed more than 10% of the content are not eligible for refund.

4. Duplicate / accidental purchase

If you were charged twice for the same product or charged for a product you did not authorise, contact us within 30 days and we will refund the duplicate charge in full.

5. How to request a refund

Email help@selectionskills.com from the email on your account with your phone number, order id, and the reason for the refund. We aim to respond within 1 business day.

6. Disputes

Please reach out to us before initiating a chargeback. We're a small team and we'll always try to make it right.