Browse FAQs below or reach out — we reply within 24 hours on weekdays.
Open the app or website, tap Login / Register, enter your phone number, verify with the OTP, and complete the short onboarding to pick your target exam.
Check signal, make sure the phone number is correct, and wait 30 seconds before retrying. If it still fails, switch to the email login or contact us.
Yes — go to Settings → Edit Profile. You will need to verify the new phone number with an OTP.
Email help@selectionskills.com from your registered email/phone and we will action the deletion within 30 days.
A live quiz is a real-time session that starts at a scheduled time. All participants see the same question at the same time and the leaderboard updates live as you submit answers.
When two players have the same score, the player who finished faster ranks higher. Wrong answers and unattempted questions are weighted per the test pattern.
Yes — every quiz has a Review tab after submission. Wrong answers are also added to your Revision queue for spaced repetition.
UPI, debit/credit cards, net banking, and most popular wallets — through our payment partner Razorpay.
Wait 10 minutes, then pull-to-refresh inside My Learning. If it still hasn't unlocked, email help@selectionskills.com with the order id.
See our Refund Policy — refunds are honoured within 7 days of purchase if you haven't consumed more than 10% of the content.
Android 7.0 (Nougat) and above. We recommend Android 10+ for the smoothest experience.
Force-close the app, clear cache from Settings → Storage, and reopen. If the issue persists, update to the latest version from Play Store or reinstall.